Beauty outside the commercial realm! The courage to be different. The magic flute showing the way out of the sea of semeness.
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FAQS For Custom Furniture

Sara Palacios Designs is a manufacturer of high-end modern furniture.  Every single item is handmade here in the USA with incomparable craftsmanship to the highest degree.  

Payment

All orders must be paid before shipping, either by check, credit card, or bank wire.  We do not offer Net terms.

Please note Order containing a different billing and shipping address with the need to have a "credit card authorization form" signed by the card holder.

Warranty

Sara Palacios Designs guarantees its product to be free from defects from workmanship.  All Frames have a 2 years warranty the rest of the item is 1 year manufactures defect.

Returns

Return Policy: We take great pride in our standard of quality. Custom items can not be returned or exchange unless the manufacturing is faulty.

Custom / Special ordered items (includes custom/special order, furniture, rugs, lighting, bedding, and accessories): No returns, refunds or exchanges on any custom/special ordered items will be accepted. Customers have 24 hours from time of order is placed to cancel without penalty. Lead times are estimated on past experience and current commitments from suppliers. However, due to factors beyond our control such as back orders, general production or freight delays and/or adverse weather or strikes, we cannot and do not guarantee lead times. Orders may not be canceled nor deposits refunded due to late lead times and/or delivery.